Shipping policy

Shipping Policy

All TATAGUCHI products are thoughtfully prepared and shipped from Taiwan.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, product launches, or other high-volume periods.

Shipping Times

Estimated delivery times are displayed at checkout when available. Delivery estimates begin after your order has been processed and handed over to the carrier.

International delivery times may vary depending on destination, customs clearance, local postal services, and other circumstances outside our control.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed at checkout before payment.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Tracking

When tracking is available, you will receive tracking information after your order has shipped.

Incorrect Shipping Addresses

Please review your shipping information carefully before completing your order. If you notice an error, contact support@tataguchi.com as soon as possible. Once an order has shipped, we may not be able to change its destination.

If you have questions about your shipment, contact us at support@tataguchi.com.